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Wealth and Capital Markets Blog's Blog

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Celent’s Innovation and Insight Day: Wealth and Asset Management Stream

March 20, 2017 Comments (0)

We are only weeks away from Celent's 2017 Innovation and Insight Day where we will explore how players in the financial services market are leveraging technology in innovative ways in order to differentiate themselves in an increasingly competitive and challenging marketplace. We will be featuring a number of case studies, discussions, and deep-dives into topic areas surrounding innovation and focusing on themes, such as: Customer Experience Products Emerging Innovation...

Wealth and Asset Management Converges on Celent’s Annual Innovation and Insight Day

March 12, 2017 Comments (0)

This will be the first year that Wealth and Asset Management (WAM) will have its own stream at Celent’s annual Innovation and Insight (I&I) Day. Traditionally, I&I Day has been focused on insurance and banking, and is an opportunity for insurers and banks to demonstrate innovative projects with the chance to be recognized for outstanding capabilities. Typically, each insurer or bank begins preparing months in advance by submitting their case for how they have exceled in a...

The Virtual Agent: NLP in Wealth Management

March 8, 2017 Comments (0)

NLP has many use cases in consumer banking and is gaining adoption in wealth management. In my report, The Virtual Agent: Natural Language Processing in Wealth Management, I look at some of the more popular use cases for NLP, including for chatbots/virtual assistants and biometric identification, as well as the more cutting-edge applications, like for advisor matching and more complex virtual assistant processes. IPSoft and Personetics are two vendors making huge strides in the field of...

FinTechStage Luxembourg

March 3, 2017 Comments (0)

This week I attended the conference, FinTechStage Luxembourg, which brings together FinTech start-ups, investors, financial institutions, technology partners, and regulators to discuss the evolving financial market ecosystem. Some of the key takeaways from the day-long discussion among industry experts included: Luxembourg is aiming to attract UK FinTechs post-Brexit by becoming a hub to access the EU Artificial intelligence Digital identities Banking the...

Cloud is Down

March 3, 2017 Comments (0)

Yes, even the cloud can go down! For the many firms, including the SEC and CIA, who run their infrastructure in the AWS cloud, Tuesday’s outage was a pain. The economic impact of the outage will easily be in the many tens of millions. It is particularly poignant as it comes at a time when so many core processes are moving into the public cloud and more and more capital market participants are building in the cloud, or toward a cloud future, as we discussed in The Cloud Comes of Age...

Ellevest Knows Their Customer

February 16, 2017 Comments (0)

At the end of last year, I decided to try Ellevest, an automated advisory platform that specializes in serving women’s distinct needs. Ellevest’s email communication and marketing have stood out to me. Ellevest understands their audience.  The emails sent by Sallie Krawcheck, cofounder and chief executive, resonate with my beliefs. Her communication strikes the right balance of sensitivity to women’s issues, responsiveness to current events, and emphasis on the...

Impact Investing Gains Momentum

February 15, 2017 Comments (0)

The polarizing political climate appears to be serving as an impetus for some firms to take socially responsible investing more seriously.  At today’s Impact Investing conference hosted by The Economist in NYC, Audrey Choi, Chief Executive of Morgan Stanley’s Institute for Sustainable Investing, said there is research that shows that 70% of investors want to align their investments with their values. Not surprisingly millennials are interested in impact investing. Audrey...

No lumber, no slumber: Canadian robo steps up

February 2, 2017 Comments (0)

As I point out in my recent report on robo advisors in Canada, price points for digital advisors are on the high side, even for the lumbering Canadian advice market. Especially as these robos are not known for standout service, as other bloggers have noted. So should it be a surprise that Invesco Canada has developed plans to roll out Jemstep in Canada, the digital advice service the parent company acquired in January 2016? Opportunity beckons The truth is that the roll out...

Technology, Training & Compliance in Light of the Fiduciary Standard

January 31, 2017 Comments (0)

Capturing retirement assets is paramount for brokerages. When thinking about the word saving, it is hard not to think about retirement. Brokerages are constantly looking for rollover assets, and as baby boomers retire, this search has never been more significant — which is why, when the DoL Fiduciary Rule was proposed, brokerages quickly reacted. April 10, 2017, when Phase 1 of the DoL Fiduciary Rule goes into effect, is quickly approaching. My latest report, The Quest for Retirement...

In the world of robo 2017, C.A.S.H. is king

January 25, 2017 Comments (0)

For those of you who seek yearly prognostication, here we go. I see four factors or trends driving the evolution of robo world in 2017, and attempt to capture them here with a simple, suitable acronym: C.A.S.H. Cross border activity: We’re now seeing robo advisors extend their reach across national borders. This is not just the case in Europe (think German-UK robo Scalable and Italy’s Moneyfarm, which launched in the UK) but in North America as well. I comment on the planned entrance of...